Return Policy

 

At Glitch Studio, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Returns are accepted by mail only.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will then notify you of the status of your refund. If your return is approved, a refund will be issued to your credit card (or original method of payment) within 15 days. A restocking fee of 10% of the product price will be deducted from your refund.

Shipping
You are responsible for providing your own return label and paying for your own shipping costs when returning your item. Shipping costs are non-refundable.

Contact Us
If you have any questions on how to return your item to us, contact us at:

Close-up of a rectangular wooden board or tray with an abstract painted top featuring blue, white, red, and dark brown brushstrokes, with a bright orange rectangular accent on the side.

Contact form